Customer Service
China
2 years
Everok Group
1、Be responsible for negotiating with customers, accepting orders and arranging shipping orders such as booking, transportation, cargo tracking, customs declaration, flight departure plan, settlement, etc
2、Responsible for daily communication with overseas agents and customers, daily communication and coordination business smoothly
3、Be responsible for the information confirmation of import and export goods, customs declaration and clearance of goods and related follow-up work
4、Responsible for handling and reporting abnormal situations in operation
5、Maintain peer customers, and assist airlines to promote the company's superior airlines to customers, and tap more opportunities for cooperation
1、College degree or above in logistics, international trade, English, etc
2、Operations/customer service of international freight forwarders at least two years is preferred
3、Familiar with the process of the operation of the designated goods list, independent ability to deal with and solve problems is more prominent
4、Good customer communication and maintenance skills
5、Fluent in English reading and writing, good listening and speaking
Everok group has won the "best agent" award of global freight organization for many years since its establishment. It has been widely recognized by virtue of its first-class service and perfect international agent network.
In recent years, Hengtong international logistics group, relying on“my everok”data platform, has become bigger and stronger, and is gradually transforming into a scientific and technological innovation oriented enterprise. The newly created "my everok" software brand and "everok-health" health brand have injected new vitality into the subsequent development of the enterprise!
In addition to the 13 branches covering China's major sea and air ports from south to North (including Dalian, Guangzhou, Nanjing, Ningbo, Qingdao, Xiamen, Shanghai, Shenzhen, Taipei, Tianjin, Wuhan, Hong Kong and Chongqing), everok China has responded positively one belt, one road, and the layout of the branch offices in Vietnam, Malaysia, Thailand and Taipei, China. At the same time, it has provided a personalized, comprehensive and innovative one-stop international supply chain service for domestic and foreign customers by virtue of the advanced MY EVEROK data platform.
Everok group in the spirit of "harmonious company, happy work" corporate culture, hope you can find friends and home feeling in Hengtong. We provide excellent working environment and opportunities to help employees grow and develop. We have an independent training system. We have prepared professional training courses for you, including language courses and technical courses to teach the latest industry knowledge and the latest industry trends! We have a perfect promotion system, because we firmly believe that excellent employees should win superior and high-level positions! Everok group adopts a flexible employment mechanism and works in any region. We have branches in Shanghai, Nanjing, Ningbo, Hong Kong, Guangzhou, Shenzhen, Xiamen, Vietnam, Tianjin, Dalian, Qingdao, Wuhan and Chongqing.
Overseas companies are located in Vietnam, Malaysia, Thailand, Indonesia, Taiwan of China.
We mainly recruit foreign employees.
Candidates who accept dispatch to overseas companies are preferred.
Pls send your CV to: hr4_sha@everokgroup.com